Dear Dr. Wilcox and team,
I wanted to thank you all for taking such good care of me during this process. Even though I was doing this process remotely in Singapore, I really felt you all were really responsive (thank you, Gladdys, for answering all my questions!) and I really felt as though I was in good hands.
I did not know what to expect when I first came to your clinic because of course, living overseas, I had not been able to make an in-person visit beforehand, but you all made me feel very comfortable and reassured on my first visit.
Dr. Wilcox, thank you for being "cautiously optimistic" with me and for monitoring me with such care. Thank you for sharing your expertise and information along the way. You made me feel that, no matter what the outcome, I was under really special and specialized care.
I will do a 2nd retrieval after the New Year, but in the meantime just wanted to say thank you all very much for what you do every day. I know I was a beneficiary of personalized attention and individual consideration and I know all of your patients are as well.
I am really glad I chose HRC Fertility Pasadena, I feel I am under really expert care, but more than that, I feel really genuinely taken care of - by everyone.
Thank you, Team Wilcox.